Last updated: June 28, 2025
At NoPest Ottawa, we take pride in delivering professional and effective pest control services. Our goal is to ensure every customer receives quality service and a safe, reliable experience.
Because pest control services involve time, labor, materials, and preparation, all sales are final once a service has been performed. We do not offer refunds for completed services.
In the rare event that a customer is not satisfied with the results, we may offer a follow-up inspection or re-treatment — at our discretion — if it is determined that all required instructions were followed and the issue relates directly to the original service.
Cancellations or rescheduling must be made at least 24 hours in advance of the scheduled appointment. Last-minute cancellations or missed appointments may result in a non-refundable service call fee to cover time and travel.
Refunds will not be issued for:
New pest activity unrelated to the original service
Situations where post-treatment instructions were not followed
Refusal of re-treatment or follow-up visits when offered
Services requested and approved by someone authorized at the property
We always aim to provide transparent, honest service and fair solutions. If you have any concerns, please contact us directly — we are happy to work with you to resolve any service-related issues within reasonable expectations.
📞 Questions? Contact us:
Phone: (613) 327-6720
Email: info@nopest-ottawa.com